RETURNS

We do not accept returns for digital items like games, in-game items and other items that are listed in the shop because of the nature of our service.

Additional non-returnable items:

  • Gift cards.
  • Downloadable software products.

REFUND POLICY

Please note we don’t accept refunds on products like Game Keys, Gift Cards etc.

SHIPPING AND DELIVERY POLICY

For all buyers, services will be delivered to their provided email address. We do not deliver physical products. All the orders related to PC will be fulfilled in 1-2 days, and all the orders related to consoles will be fulfilled in 1-4 days. We at OPModz accept all major credit and debit cards. For any issues in utilizing our services, you may contact our helpdesk.

CANCELLATION POLICY

OPModz believes in helping its customers as far as possible and has a liberal cancellation policy.
Under this policy, cancellations will be considered only if the request is made within 3 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants, and they have initiated the process of shipping them. There is no cancellation of orders placed under the Same Day Delivery category. No cancellations are entertained for those products that the OPModz marketing team has obtained on special occasions. These are limited occasion offers, and therefore cancellations are not possible.
OPModz does not accept cancellation requests for perishable items like Game Cards, CD Keys etc. However, a replacement can be made if the customer establishes that the product delivered is defective.

ORDERING

Please read the description completely before ordering, as this will ensure optimal service.
In case your product doesn’t match the description, you should immediately contact OPModz Support with your order id and email id to help us resolve the issue immediately.

PAYMENT, PRICING & PROMOTIONS

There are no hidden charges or any additional handling charges. The payable amount is the same as mentioned at the time of your checkout.